News and Events

>> Encompass is now available in Des Moines, Iowa.

>> Enhanced 911 service is now available.

>> Hosted Contact Center Services are now available! Call Encompass today to see how this new service can help improve your customer service levels.

>> Wiring By Design has recently joined the Encompass Business Partner Program.

>> Combined Systems Technology (CST) has recently joined the Encompass Business Partner Program

Industry News

>> Hosted Versus Premises IP-Telephony (pdf)
-- Business Communications Review

>> Hosted VOIP eliminates cost, complexity -- SearchVOIP.com

>> The simpler side of disaster planning -- Newtork World

>> Is My Business Ready for VoIP? -- Smart Biz

>> Expand Your Call Center Universe -- Catalog Success

>> Eight Things You Can't Do with Premise-based Call Center Hardware -- TMCnet.com

>> Hosting expands technology choices for contact centers -- SearchCRM.com